Our Services
Expertise Based on Market Leading Systems
IMR's, experience and reputation have been primarily acquired in providing service excellence to Insurers, Intermediaries and claimant Law firms acting on behalf of clients who have been injured as a result of a non-fault road traffic accident. Our focus is on the delivery of all services through market leading systems designed to assist the lawyers in the timely settlement of cases without any degradation to the client's award for compensation.
Our unique portfolio of services
Our portfolio of services has been built and refined over many years and encompasses:
To find out more about our services see below, or click here to contact us
Medical Experts
IMR operate and maintain an extensive database of over 3,000 medical experts that provides national coverage for the provision of medical reports, diagnostic and rehabilitation services.
Our network of experts are all carefully selected and accepted onto our panel after full consideration of their qualifications and experience in the production of CPR compliant reports for the Medico Legal Industry.
Our database and current client base covers all expert disciplines with experience in RTA, low velocity impact, serious trauma, industrial disease, medical negligence and EL/PL cases.
Medical Reporting
IMR are fully committed to the provision of a service that is second to none and to achieve this goal, we have fully embraced the latest technology and the efficiencies and opportunities that it can provide. To find out more about our systems please click here. In 90% of the cases we act in the medical expert that is instructed is less than 20 miles from the client's home. This ensures that appointments are easy to attend and that maximum levels of client service are delivered.
- Provide a list of 3 medical expert's with CV's within 1 working day of receipt of request;
- Act in compliance with Insurer Protocols negating the requirement to provide a list of medical experts;
- Arrange an appointment for the examination of the client within 4 weeks of receiving instructions.
- Directly notify the client in writing and by SMS text message where appropriate of the name of the expert and the date, time and venue of the appointment with a copy to the instructing party.
- Send the medical report to the instructing party within 14 days of the examination and within 10 weeks of instruction.
- Ensure that all medical evidence supplied to the instructing party is quality checked and complies with Part 35 of the CPR and any associated protocols or directions.
- Provide the instructing party with access to our Fileview facility. Please see the systems section for further information.
Medical Records
If requested, IMR will source and obtain all of the client's medical records, with our technologically enhanced service including a facility where the medical records are scanned and stored electronically on to our system.
This advanced service provides the instructing party or medical expert, password protected instant access to the medical records online via our Fileview facility and avoids the unnecessary security risk of transporting medical records through the postal system.
To find out more, please contact us.
Rehabilitation and Diagnostic Services
In appropriate circumstances and in accordance with the medical expert's recommendations, IMR can offer a complete diagnostic and rehabilitation service from our national network of providers.
On the occasions where a medical expert requires further diagnostic investigations to provide for the completion of the medical report or where the expert has recommended a certain form of rehabilitive treatment, IMR can handle the process from beginning to end.
Our Range of Diagnostic and Rehabilitation Services include the following:
- X-Rays
- CT and MRI scanning
- Physiotherapy
- Cognitive Behavioural Therapy
- Pain Management
To find out more please click here to contact us
