Medical Reporting
IMR are fully committed to the provision of a service that is second to none and to achieve this goal, we have fully embraced the latest technology and the efficiencies and opportunities that it can provide. To find out more about our systems please click here. In 90% of the cases we act in the medical expert that is instructed is less than 20 miles from the client's home. This ensures that appointments are easy to attend and that maximum levels of client service are delivered.
IMR is a subscriber to the Medical Reporting Organisation Agreement, a copy of which can be found here
We have high standards of service and our agreements ensure that we:
- Provide a list of 3 medical expert's with CV's within 1 working day of receipt of request;
- Act in compliance with Insurer Protocols negating the requirement to provide a list of medical experts;
- Arrange an appointment for the examination of the client within 4 weeks of receiving instructions.
- Directly notify the client in writing and by SMS text message where appropriate of the name of the expert and the date, time and venue of the appointment with a copy to the instructing party.
- Send the medical report to the instructing party within 14 days of the examination and within 10 weeks of instruction.
- Ensure that all medical evidence supplied to the instructing party is quality checked and complies with Part 35 of the CPR and any associated protocols or directions.
- Provide the instructing party with access to our On-line Fileview facility. Please see the systems section for further information.
IMR adopt a flexible approach to instructing parties and work with each to agree services required and associated service levels. Please contact us to find out more by clicking here.
